Privacy Policy

Data privacy policy 24/5/2018

  1. Introduction

Central London Apartments Ltd (cenlonap.co.uk) is committed to protecting your privacy and maintaining the security of any private information you provide. Central London Apartments Ltd (cenlonap.co.uk) adhere to the requirements of the data protection legislation in the UK.

 

We do not share, rent, sell, or otherwise use any personal information you have given us to any third party without your permission, except when required by law, subpoena or other legal process or in order to protect the safety of the public. Any information you give us is held with the utmost care and security, and will not be used in ways to which you have not consented. Since this policy may change over time as we modify or expand our services, we suggest that you check from time to time in order to understand how we treat your personal information. Your use of this website and its services constitute your agreement to the terms of our privacy policy. If we decide to change these polices, we will post those changes so that you are always aware of what personal information we collect, how we use it and under what circumstances we disclose it.

 

Your continued use of this website and its services constitute your agreement to any such changes. If you have any questions about privacy on cenlonap.co.uk please contact stay@cenlonap.co.uk.

 

  1. How we use your personal data

In this section we outline how we may process your personal data. All personal data we process falls into one or more of the following categories:

We may process your booking data (“booking data“). The booking data may include your name, address, phone number, email address. The booking data will be processed for the purposes booking an apartment for you. The legal basis for this processing is the performance of a contract between you and us.

We may process financial information (“financial data”) you share with us. The financial data may include your bank details and name.  The financial data may be processed for the purposes of processing your booking, receiving of rent and receiving and returning of deposit. The legal basis for this processing is the performance of a contract between you and us.

We may process information contained in any enquiry you submit to us regarding apartments (“enquiry data“). This enquiry data may be processed for the purposes of providing clarification and answering your enquiry. The legal basis for this processing is the performance of a contract between you and us and to ensure we are responding to your enquiry.

  1. Providing your personal data to others

We do not, and will not, sell any of your personal data to any third party – including your name, address, email address or bank details.

Financial transactions relating to your booking. We will share transaction data with our payment services providers only to the extent necessary for the purposes of processing your payments, refunding such payments and dealing with complaints and queries relating to such payments and refunds.

In addition to the specific disclosures of personal data set out in this Section 3, we may disclose your personal data with law enforcement and fraud prevention agencies, so we can help tackle fraud or where such disclosure is necessary for compliance with a legal obligation to which we are subject, in order to protect your vital interests or the vital interests of another natural person, or in connection with the establishment, exercise or defence of legal claims, whether in court or not.

  1. How long we retain your data

Personal data that we process for any purpose or purposes shall not be kept for longer than is necessary for that purpose or those purposes.

After all business and financial arrangements have finished between you and CLA, we will erase your data at the end of that tax year.

In certain circumstances we may retain your personal data where such retention is necessary for compliance with a legal obligation to which we are subject, to resolve disputes and enforce our agreements.

  1. Your rights

You have a number of rights in respect to your personal data.  We have summarised the rights that you have under data protection law. Some of the rights are complex, and not all of the details have been included in our summaries. Accordingly, you should read the relevant laws and guidance from the regulatory authorities for a full explanation of these rights. You may exercise any of your rights in relation to your personal data by emailing us on stay@cenlonap.co.uk

 

  1. Data protection officer

If you have any concerns or questions about how we protect your privacy, please contact the team on stay@cenlonap.co.uk